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Virtual enterprises and actual customers may not mix: the risk of using the virtual enterprise to outsource customer service

Citation

Woods, M, Virtual enterprises and actual customers may not mix: the risk of using the virtual enterprise to outsource customer service, Proceeding of the 17th ANZAM conference, 2nd - 5th December 2003, Fremantle, pp. 1. (2003) [Non Refereed Conference Paper]

Item Details

Item Type:Non Refereed Conference Paper
Research Division:Commerce, Management, Tourism and Services
Research Group:Marketing
Research Field:Marketing not elsewhere classified
Objective Division:Economic Framework
Objective Group:Management and Productivity
Objective Field:Marketing
Author:Woods, M (Dr Megan Woods)
ID Code:28668
Year Published:2003
Deposited By:Management
Deposited On:2003-08-01
Last Modified:2004-03-12
Downloads:0

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