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A comparative analysis of critical issues facing Canadian information systems personnel: a national and global perspective

Citation

Hayne, S and Pollard, C, A comparative analysis of critical issues facing Canadian information systems personnel: a national and global perspective, Information and Management, 38, (2) pp. 73-86. ISSN 0378-7206 (2000) [Refereed Article]

DOI: doi:10.1016/S0378-7206(00)00056-2

Abstract

A survey was conducted of 157 Canadian Information Systems (IS) personnel in organizations throughout Canada using a modified Delphi technique and follow-up interviews to identify the perceived critical issues in IS during the following 5 years. The important issues included: (1) building a responsive IT infrastructure; (2) improving IS project management practices and (3) planning and managing communication networks. Significant differences in the rating of the importance of these issues were reported between IS executives and non-management IS personnel. Qualitative data collected in 35 follow-up interviews provided some interesting insights into the rationale behind the ratings. The top 10 issues were compared to rankings previously reported in Canada and to data collected internationally in a comparable time period. The trend in Canada has been towards technological issues. From a global perspective, Canada currently appears to lead in management issues and lag in technological issues. © 2000 Elsevier Science B.V. All rights reserved.

Item Details

Item Type:Refereed Article
Research Division:Information and Computing Sciences
Research Group:Information Systems
Research Field:Global Information Systems
Objective Division:Law, Politics and Community Services
Objective Group:Work and Institutional Development
Objective Field:Employment Patterns and Change
Author:Pollard, C (Associate Professor Carol Pollard)
ID Code:23335
Year Published:2000
Web of Science® Times Cited:27
Deposited By:Information Systems
Deposited On:2001-08-01
Last Modified:2002-03-19
Downloads:0

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