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Compensation Strategies in Telephone Call Centres:An Australian Perspective

Citation

Crone, G and Carey, L and Dowling, PJ, Compensation Strategies in Telephone Call Centres:An Australian Perspective, The Human Resource Management Journal Special Edition, 6 November 2001, King's College, London, pp. 1-39. (2001) [Refereed Conference Paper]

Item Details

Item Type:Refereed Conference Paper
Research Division:Commerce, Management, Tourism and Services
Research Group:Business and Management
Research Field:Human Resources Management
Objective Division:Economic Framework
Objective Group:Management and Productivity
Objective Field:Management
Author:Crone, G (Mr Gary Crone)
Author:Carey, L (Ms Lorraine Carey)
Author:Dowling, PJ (Professor Peter Dowling)
ID Code:23022
Year Published:2001
Deposited By:Management
Deposited On:2001-08-01
Last Modified:2008-09-19
Downloads:0

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