The success or failure of any workplace training program may not rest with the program itself, but may be influenced by a range of other contextual elements that mediate learning and action in workplace performance. This paper introduces the term "High-3" work, and then discusses the role of formal and informal learning within High-3 workplace contexts. The influence of some aspects of organisational context on work practice is illustrated through a case study and qualitative analysis of a near-miss incident within Australia's air traffic control airspace. The paper concludes that socio-cultural theories provide a useful framework for understanding performance in High-3 workplace but that these theories need to be further developed to account for a range of features present in workplace contexts. Some recommendations for practitioners interested in better understanding the role of context in developing training programs to support High-3 work are provided. © 2001 Elsevier Science Ltd. All rights reserved.

Item Type:	Refereed Article
Research Division:	Education
Research Group:	Other education
Research Field:	Other education not elsewhere classified
Objective Division:	Education and Training
Objective Group:	Other education and training
Objective Field:	Other education and training not elsewhere classified
UTAS Author:	Owen, C (Dr Christine Owen)
ID Code:	22685
Year Published:	2001
Web of Science® Times Cited:	17
Deposited By:	Education
Deposited On:	2001-08-01
Last Modified:	2002-05-15
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