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The role of organisational context in mediating workplace learning and performance


Owen, C, The role of organisational context in mediating workplace learning and performance, Computers in Human Behaviour, 17, (5/6) pp. 597-614. ISSN 0747-5632 (2001) [Refereed Article]

DOI: doi:10.1016/S0747-5632(01)00024-3


The success or failure of any workplace training program may not rest with the program itself, but may be influenced by a range of other contextual elements that mediate learning and action in workplace performance. This paper introduces the term "High-3" work, and then discusses the role of formal and informal learning within High-3 workplace contexts. The influence of some aspects of organisational context on work practice is illustrated through a case study and qualitative analysis of a near-miss incident within Australia's air traffic control airspace. The paper concludes that socio-cultural theories provide a useful framework for understanding performance in High-3 workplace but that these theories need to be further developed to account for a range of features present in workplace contexts. Some recommendations for practitioners interested in better understanding the role of context in developing training programs to support High-3 work are provided. © 2001 Elsevier Science Ltd. All rights reserved.

Item Details

Item Type:Refereed Article
Research Division:Education
Research Group:Other education
Research Field:Other education not elsewhere classified
Objective Division:Education and Training
Objective Group:Other education and training
Objective Field:Other education and training not elsewhere classified
UTAS Author:Owen, C (Dr Christine Owen)
ID Code:22685
Year Published:2001
Web of Science® Times Cited:17
Deposited By:Education
Deposited On:2001-08-01
Last Modified:2002-05-15

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