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An End to Disabling Policies? Toward Enlightened Universal Service


Goggin, G and Newell, CJ, An End to Disabling Policies? Toward Enlightened Universal Service, The Information Society, 16, (2) pp. 127-133. ISSN 0197-2243 (2000) [Refereed Article]

DOI: doi:10.1080/01972240050032889


This article argues that an enlightened, inclusive vision of universal service is possible by learning lessons from disability. Telecommunications policy has historically built in norms that needlessly exclude people who are regarded as having a disability and therefore being outside of the mainstream. Accordingly, universal service policies focus on availability and affordability of telecommunications services, rather than on their accessibility and functionality. The article shows how rethinking universal service through disability can lead to inclusive policies that benefit everybody.

Item Details

Item Type:Refereed Article
Research Division:Engineering
Research Group:Communications engineering
Research Field:Communications engineering not elsewhere classified
Objective Division:Health
Objective Group:Other health
Objective Field:Other health not elsewhere classified
UTAS Author:Newell, CJ (Associate Professor Christopher Newell)
ID Code:20980
Year Published:2000
Web of Science® Times Cited:28
Deposited By:General Practice
Deposited On:2000-08-01
Last Modified:2001-04-10

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