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Telstra and Consumers: the TCCC and the Future
Citation
Goggin, G and Newell, CJ, Telstra and Consumers: the TCCC and the Future, Telecommunications Journal of Australia, 50, (3) pp. 19-22. ISSN 0040-2486 (2000) [Professional, Non Refereed Article]
Abstract
Tho structure and consultation arrangements of the Telstra Consumer Consultative Council (TCCC) is detailed, with reference to its historical roots, and the challenges provided by recent structural change in the Corporation. The rise of Telstra Country Wide has seen the abolition of State/Territory councils of the TCCC, but the national TCCC remains a significant process for mutually respectful dialogue and consultation, with governance shared between residential consumers and Telstra.
Item Details
| Item Type: | Professional, Non Refereed Article |
|---|---|
| Research Division: | Engineering |
| Research Group: | Communications engineering |
| Research Field: | Communications engineering not elsewhere classified |
| Objective Division: | Health |
| Objective Group: | Other health |
| Objective Field: | Other health not elsewhere classified |
| UTAS Author: | Newell, CJ (Associate Professor Christopher Newell) |
| ID Code: | 20976 |
| Year Published: | 2000 |
| Deposited By: | General Practice |
| Deposited On: | 2000-08-01 |
| Last Modified: | 2001-03-09 |
| Downloads: | 0 |
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