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Telstra and Consumers: the TCCC and the Future


Goggin, G and Newell, CJ, Telstra and Consumers: the TCCC and the Future, Telecommunications Journal of Australia, 50, (3) pp. 19-22. ISSN 0040-2486 (2000) [Professional, Non Refereed Article]


Tho structure and consultation arrangements of the Telstra Consumer Consultative Council (TCCC) is detailed, with reference to its historical roots, and the challenges provided by recent structural change in the Corporation. The rise of Telstra Country Wide has seen the abolition of State/Territory councils of the TCCC, but the national TCCC remains a significant process for mutually respectful dialogue and consultation, with governance shared between residential consumers and Telstra.

Item Details

Item Type:Professional, Non Refereed Article
Research Division:Engineering
Research Group:Communications engineering
Research Field:Communications engineering not elsewhere classified
Objective Division:Health
Objective Group:Other health
Objective Field:Other health not elsewhere classified
UTAS Author:Newell, CJ (Associate Professor Christopher Newell)
ID Code:20976
Year Published:2000
Deposited By:General Practice
Deposited On:2000-08-01
Last Modified:2001-03-09

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