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A New Approach to Communication Training in the Workplace


Smigiel, HM and Merritt, LM, A New Approach to Communication Training in the Workplace, Journal of Vocational Education and Training, 51, (4) pp. 629-640. ISSN 1363-6820 (1999) [Refereed Article]

DOI: doi:10.1080/13636829900200097


Contemporary literature identifies communication skills as vital tools for success in the workplace. Currently, in Australia these skills are identified as generic competencies in many workplaces and vocation, and large numbers of contemporary training programmes focus on the development of these vital skills. However, research and anecdotal evidence from the workplace suggests that current methods used in training programmes are not developing the level of communication skill necessary in today’s workplace. This article will describe innovative methods drawn from the fields of theatre and educational drama, which have the capacity to develop high levels of competency in communication in workplace and vocational training. © 1999 Journal of Vocational Education and Training. All right reserved.

Item Details

Item Type:Refereed Article
Research Division:Creative Arts and Writing
Research Group:Performing arts
Research Field:Drama, theatre and performance studies
Objective Division:Law, Politics and Community Services
Objective Group:Work and labour market
Objective Field:Professions and professionalisation
UTAS Author:Smigiel, HM (Associate Professor Heather Smigiel)
UTAS Author:Merritt, LM (Ms Lorraine Merritt)
ID Code:17387
Year Published:1999
Deposited By:Visual and Performing Arts
Deposited On:1999-08-01
Last Modified:2000-05-13

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