To survive and thrive in a crisis requires crisis management teams (CMTs) to make sound strategic decisions. This paper examines the perceptions of CMTs from a group of nonresponse organisations to identify dimensions of the strategic decision-making process during a crisis management exercise. The paper draws on data collected during a series of exercises with seven Australian government agencies and businesses. Using principal component analysis, this paper outlines four dimensions that are perceived to support strategic decision-making in this context-psychological safety, critical thinking, managing expectations and adaptive capability. Embedding these dimensions within key systems and processes can provide CMTs with the structure they need to effectively respond to a crisis and enhance organisational resilience.

Item Type:	Refereed Article
Keywords:	crisis management, exercising, strategic decision making
Research Division:	Commerce, Management, Tourism and Services
Research Group:	Strategy, management and organisational behaviour
Research Field:	Disaster and emergency management
Objective Division:	Environmental Policy, Climate Change and Natural Hazards
Objective Group:	Natural hazards
Objective Field:	Natural hazards not elsewhere classified
UTAS Author:	Curnin, S (Associate Professor Steven Curnin)
UTAS Author:	Brooks, B (Associate Professor Benjamin Brooks)
UTAS Author:	Owen, C (Dr Christine Owen)
UTAS Author:	Brooks, O (Mr Oliver Brooks)
ID Code:	154918
Year Published:	2023
Deposited By:	Office of the School of Social Sciences
Deposited On:	2023-01-18
Last Modified:	2023-02-13
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