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Development of a framework to support situational tele-mentorship of rural and remote practice


Bui, DT and Barnett, T and Hoang, H and Chinthammit, W, Development of a framework to support situational tele-mentorship of rural and remote practice, Medical Teacher Article ePub ahead of print. ISSN 0142-159X (2022) [Refereed Article]

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Copyright Statement

2022. The Authors. Published by Informa UK Limited, trading as Taylor & Francis Group. This article is distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0) License ( which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed.

DOI: doi:10.1080/0142159X.2022.2150607


Situational tele-mentorship refers to the use of technology to provide interactive, two-way communication between an advisor (the mentor) and a novice (mentee) to enhance the management of a dynamic clinical scenario in real-time.

This article develops a conceptual framework to support situational tele-mentorship of healthcare professionals working in rural and remote practices by critically exploring the concept of mentorship within medical education literature and applied to healthcare professionals working in more isolated settings.

The situational tele-mentorship framework consists of synchronous telecommunication technologies and the problem-solving process. The end-users of the framework are the mentor located centrally and the mentee dealing with a challenging situation at a remote location using communication technology. The problem-solving process' stages are preparation, identification, action, and evaluation. The mentor and mentee use the 5W1H model, which is a summary of the questions of who, what, where, when, why, and how, applied in two-way communication.

This framework provides medical teachers and clinicians with a detailed, yet concise exposition of critical elements required to implement situational tele-mentorship. Healthcare providers can also use this framework to help coordinate resources and manage stakeholders in tele-mentoring situations.

Item Details

Item Type:Refereed Article
Keywords:educational technology, remote consultation, rural health, situational tele-mentorship, telemedicine
Research Division:Health Sciences
Research Group:Health services and systems
Research Field:Rural and remote health services
Objective Division:Education and Training
Objective Group:Learner and learning
Objective Field:Professional development and adult education
UTAS Author:Bui, DT (Mr Trung Dung Bui)
UTAS Author:Barnett, T (Associate Professor Tony Barnett)
UTAS Author:Hoang, H (Dr Ha Hoang)
UTAS Author:Chinthammit, W (Dr Winyu Chinthammit)
ID Code:154411
Year Published:2022
Deposited By:UTAS Centre for Rural Health
Deposited On:2022-11-29
Last Modified:2022-12-23
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