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Development and evaluation of a massive open online course on healthcare redesign: a novel method for engaging healthcare workers in quality improvement


Dwyer, M and Prior, SJ and Van Dam, PJ and O'Brien, L and Griffin, P, Development and evaluation of a massive open online course on healthcare redesign: a novel method for engaging healthcare workers in quality improvement, Nursing reports, 12, (4) pp. 850-860. ISSN 2039-4403 (2022) [Refereed Article]

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Copyright Statement

Copyright: 2022 by the authors. Licensee MDPI, Basel, Switzerland. This article is an open access article distributed under the terms and conditions of the Creative Commons Attribution (CC BY) license (https:// 4.0/).

DOI: doi:10.3390/nursrep12040082


Introduction:Healthcare workers are under increasing pressure to use limited resources more efficiently and improve patient outcomes. Healthcare redesign, a quality improvement methodology derived from the automotive industry, is a proven means of achieving these goals. Continuing Professional Development (CPD) opportunities for nurses seeking to build their capacity for healthcare redesign are often in the form of university courses, which can be costly and prohibitively time-consuming. We developed a Massive Open Online Course (MOOC) with a view to increasing the number of healthcare workers undertaking CPD in healthcare redesign and subsequently using these principles in their workplaces. The aim of the current study is to describe the development of our MOOC and its initial feedback from users.

Materials and Methods: The theoretical and practical components of an existing postgraduate award course unit were made fit for purpose by being arranged into six weekly modules, before being transposed to an established learning management platform for MOOCs. Related quizzes, videos and interactive activities were then developed and included in each of these modules. Peer review of this content was completed by subject matter and teaching and learning experts prior to the MOOC being launched.

Results:After running for nine months, 578 participants had enrolled in the MOOC, of whom 118 (20%) had followed it through to completion. Participants were overwhelmingly from Australia (89%) and identified as female (78%). Preliminary feedback obtained from participants was positive, with 81% of respondents agreeing that they were satisfied with their experience, and 82% intending to apply their knowledge in practice.

Conclusions:The MOOC has addressed a learning need by providing a brief and free form of education; learning from its development will help others seeking similar educational solutions. Initial feedback suggests the MOOC has been well-received and is likely to be translated into practice.

Item Details

Item Type:Refereed Article
Keywords:Massive Open Online Course, Healthcare Redesign, Quality Improvement
Research Division:Education
Research Group:Curriculum and pedagogy
Research Field:Medicine, nursing and health curriculum and pedagogy
Objective Division:Health
Objective Group:Provision of health and support services
Objective Field:Inpatient hospital care
UTAS Author:Dwyer, M (Dr Mitchell Dwyer)
UTAS Author:Prior, SJ (Dr Sarah Prior)
UTAS Author:Van Dam, PJ (Dr Pieter Van Dam)
UTAS Author:O'Brien, L (Mrs Lauri O'Brien)
UTAS Author:Griffin, P (Dr Phoebe Griffin)
ID Code:154188
Year Published:2022
Deposited By:Medicine
Deposited On:2022-11-08
Last Modified:2022-12-23
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