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The impact of emoji use and feedback medium on perceptions of marker personality in online assessment feedback


Moffitt, RL and Padgett, C and Grieve, R, The impact of emoji use and feedback medium on perceptions of marker personality in online assessment feedback, Learning and Individual Differences, 92 Article 102093. ISSN 1041-6080 (2021) [Refereed Article]

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DOI: doi:10.1016/j.lindif.2021.102093


This study investigated whether emoji and multimedia delivery in online assessment feedback influenced student perceptions of the marker. Undergraduate students (N = 296) read a faux essay and viewed associated feedback emulating the comments students might receive in higher education. Feedback was manipulated using a 2 (emoji: no, yes) x 3 (medium: written-only, written plus audio, and written plus audio-visual) between-groups design. There were no main effects for the emoji manipulation. However, audio-visual feedback produced higher perceptions of marker intelligence and honesty-humility. In addition, the effect of emoji depended upon medium such that in feedback without emoji, perceptions of marker emotional stability and conscientiousness were lowest for audio feedback and highest for audio-visual feedback. Overall, results revealed that feedback medium and paralinguistic emotional cues interact to influence perceptions of the marker. Educators should consider how this interconnection may affect student engagement with the feedback process when delivering assessment feedback online.

Item Details

Item Type:Refereed Article
Keywords:teaching, learning strategies, audio feedback, video feedback, online assessment, Emoji
Research Division:Psychology
Research Group:Applied and developmental psychology
Research Field:Educational psychology
Objective Division:Expanding Knowledge
Objective Group:Expanding knowledge
Objective Field:Expanding knowledge in psychology
UTAS Author:Padgett, C (Dr Christine Padgett)
UTAS Author:Grieve, R (Dr Rachel Grieve)
ID Code:152545
Year Published:2021
Web of Science® Times Cited:1
Deposited By:Information and Communication Technology
Deposited On:2022-08-22
Last Modified:2022-09-15

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