eCite Digital Repository

Identifying risks in the cruise supply chain: an empirical study in Shanghai, China


Zhou, Jingen and Chen, SL and Shi, W, Identifying risks in the cruise supply chain: an empirical study in Shanghai, China, Transportation Research Record pp. 1-15. ISSN 2169-4052 (2022) [Refereed Article]

Pending copyright assessment - Request a copy

DOI: doi:10.1177/03611981221105859


The increased frequency and severe consequences of risks in the cruise industry have attracted increasing attention from both academics and practitioners, especially after the 2012 ‘Costa Concordia’ disaster and the 2020 coronavirus outbreak on the ‘Diamond Princess’. Although the literature on risk studies associated with the cruise industry and supply-chain risk management is growing, the extant literature lacks a study to view risks in the cruise industry associated with the supply chain. This paper addresses this gap by reviewing the literature on risks related to the cruise industry and general supply-chain risks to create a framework of cruise supply-chain risks. Then, semi-structured interviews were conducted to validate the identified risks and explore potential undiscovered risks. A novel risk typology of the cruise supply chain was then built based on the literature review and the empirical study. This includes macro risks, safety, security, and health risks, information risks, and supply risks. This framework can be applied for the purpose of systematically identifying the risks and their impacts on the cruise supply chain. This paper contributes to the development of a comprehensive cruise supply-chain risk classification with a detailed explanation of each risk in the cruise supply chain, which can be used by stakeholders in the cruise industry to identify and measure the impact of each risk. Additionally, this paper provides avenues for future research by scholars interested in assessing and managing cruise supply-chain risks.

Item Details

Item Type:Refereed Article
Keywords:marine, ports and channels, cruise, sustainability and resilience, transportation and sustainability, transportation and economic development, supply chain, transportation systems resilience, disaster response, recovery, and business continuity, logi
Research Division:Commerce, Management, Tourism and Services
Research Group:Transportation, logistics and supply chains
Research Field:Maritime transportation and freight services
Objective Division:Transport
Objective Group:Water transport
Objective Field:International passenger water transport (e.g. passenger ships)
UTAS Author:Zhou, Jingen (Mr Jingen Zhou)
UTAS Author:Chen, SL (Associate Professor Peggy Chen)
UTAS Author:Shi, W (Dr Wenming Shi)
ID Code:151106
Year Published:2022
Deposited By:Maritime and Logistics Management
Deposited On:2022-07-19
Last Modified:2022-07-19

Repository Staff Only: item control page