Internationally, organisations are undertaking large scale facility redevelopment as a strategy for the transformation of care systems. Redeveloping facilities provides a once in a generation opportunity to transform health service delivery, typically, however, system level changes are poorly understood. To address this gap, our aim was to investigate the empirical knowledge base regarding large scale redevelopment of healthcare facilities. A scoping review was undertaken, guided by the redeveloped health service management (HSM) scoping review framework (HSM-SRF). Across 17 articles, five key concepts were identified, and they form the principles for successful redevelopment. First, establish a strong governance framework integrating diverse expertise and evidence base. Second, engage with internal and external stakeholders to build effectual relationships. Third, consult with end users, including clinicians and patients, to encourage the acceptance of the redevelopment and actively manage stakeholder dynamics, including politics and power undercurrents. Fourth, commit appropriate resources, including time, workforce, technology and finance to ensure redevelopment success. Finally, reimagine workflows through consultation with end users, including staff and consumers, allowing them to conceptualise how the space will be utilised. This scoping review is the first to synthesise the empirical knowledge base of the redevelopment of healthcare facilities.

Item Type:	Refereed Article
Keywords:	healthcare, literature review, redesign, redevelopment, scoping review
Research Division:	Commerce, Management, Tourism and Services
Research Group:	Strategy, management and organisational behaviour
Research Field:	Organisational planning and management
Objective Division:	Health
Objective Group:	Other health
Objective Field:	Other health not elsewhere classified
UTAS Author:	Eljiz, K (Dr Kathy Eljiz)
UTAS Author:	Greenfield, D (Professor David Greenfield)
UTAS Author:	Vrklevski, L (Ms Lila Vrklevski)
UTAS Author:	Derrett, A (Ms Alison Derrett)
ID Code:	149127
Year Published:	2021
Web of Science® Times Cited:	2
Deposited By:	Australian Institute of Health Service Management
Deposited On:	2022-03-11
Last Modified:	2022-04-22
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