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Digital intrusions or distraction at work and work-Life conflict


Farivar, F and Esmaeelinezhad, O and Richardson, J, Digital intrusions or distraction at work and work-Life conflict, New Technology, Work and Employment, 37, (3) pp. 363-380. ISSN 0268-1072 (2022) [Refereed Article]

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Copyright Statement

2022 The Authors. New Technology, Work and Employment published by Brian Towers (BRITOW) and John Wiley & Sons Ltd. This is an open access article under the terms of the Creative Commons Attribution‐NonCommercial‐NoDerivs 4.0 International (CC BY-NC-ND 4.0) License, ( which permits use and distribution in any medium, provided the original work is properly cited, the use is non‐commercial and no modifications or adaptations are made.

DOI: doi:10.1111/ntwe.12235


Internet usage for non-work activities during work hours is an increasingly common concern among management scholars and practitioners as well as for employees, particularly in relation to its impact on work-life conflict and individual well-being. Drawing on memory for goals theory, this study investigates the distinction between digital intrusions and digital interruptions during work and their concomitant impact on work-life conflict. Using a set-theoretic approach to analyse data gathered from information technology (IT) professionals in Germany and Australia, we explain how a 2 * 2 matrix comprising non-work online messaging, or personal digital communication, during work and intrusion contributes to work-life conflict. A key finding is that employees reported work-life conflict only if they perceived private messaging as a source of intrusion rather than as a distraction. From a practical perspective, this finding suggests that employers may provide employees with micro-breaks to attend to perceived intrusions and thus reduce sources of work-life conflict. Contributions and suggestions for future studies are discussed.

Item Details

Item Type:Refereed Article
Keywords:digital distraction, digital intrusion, IT professionals, online messaging, work‐life conflict, work digitalization
Research Division:Commerce, Management, Tourism and Services
Research Group:Human resources and industrial relations
Research Field:Human resources management
Objective Division:Economic Framework
Objective Group:Management and productivity
Objective Field:Management
UTAS Author:Farivar, F (Dr Farveh Farivar)
ID Code:148942
Year Published:2022
Deposited By:Management
Deposited On:2022-02-23
Last Modified:2022-11-10
Downloads:8 View Download Statistics

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