Exploring women's experiences of maternity service delivery in north west Tasmania: a qualitative study

Maternity services across Australia incorporate antenatal, birthing, and postnatal care. Receiving maternity care is a significant experience in a pregnant woman and her family’s lives. Currently, the Tasmanian Health Service provides antenatal care and postnatal services in the home and in outpatient clinics to the women of the North West. The North West Private Hospital, through contractual agreements with the government, provide inpatient and birthing services. A woman’s journey through each care component is important. Enhancing the woman’s experience through support networks, communication and the development of relationships is vital for women in their maternity care experience. The aim of this qualitative study is to investigate the lived experiences of women who receive maternity care in North West Tasmania, using a descriptive qualitative approach. This approach is well suited to explore highlights and challenges within the healthcare setting. Results of this study have the potential to guide policies aimed at improving maternity services within the Tasmanian context, by identifying gaps in maternity care and the reasons why it is important for woman and their families to have access to quality and safe care.