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The charismatic organization: Vision 2000 and corporate change in a state-owned organization


Barton, R and Mees, B, The charismatic organization: Vision 2000 and corporate change in a state-owned organization, Enterprise & Society pp. 1-22. ISSN 1467-2227 (2021) [Refereed Article]

Copyright Statement

© The Author(s), 2021. Published by Cambridge University Press on behalf of the Business History Conference. All rights reserved.

DOI: doi:10.1017/eso.2021.43


British Telecom’s 1984 partial privatization set in motion the privatization and deregulation of many international state-owned telecommunications carriers. Most previous research on the privatization and deregulation of state-owned telecommunications carriers has focused on the economic outcomes. However, this was also a time of changes in managerial practice and thinking influenced by organizational theory. This article presents an analysis of the use of the prescriptions of Rosabeth Kanter in the attempted reform of the organizational culture of Australia’s largest business in the 1980s: the government-owned telecommunications monopoly Telecom Australia (now Telstra). It details the attempt to transform Telecom under the incipient threat of the introduction of competition to the telecommunications market and demonstrates how the country’s largest change management program, Vision 2000, represented an alternative approach to telecommunications reform.

Item Details

Item Type:Refereed Article
Keywords:telecommunications, privatisation, corporate change, consultants
Research Division:Commerce, Management, Tourism and Services
Research Group:Strategy, management and organisational behaviour
Research Field:Organisation and management theory
Objective Division:Expanding Knowledge
Objective Group:Expanding knowledge
Objective Field:Expanding knowledge in commerce, management, tourism and services
UTAS Author:Barton, R (Dr Ruth Barton)
UTAS Author:Mees, B (Dr Bernard Mees)
ID Code:148239
Year Published:2021
Deposited By:Management
Deposited On:2021-12-13
Last Modified:2022-08-30

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