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The Socio-technical Foundations of Health Information Work


Mather, C and Whetton, S, The Socio-technical Foundations of Health Information Work, The Health Information Workforce: Current and Future Developments, Springer, Cham, K Butler-Henderson, K Day, K Gray (ed), Switzerland, pp. 55-69. ISBN 978-3-030-81849-4 (2021) [Research Book Chapter]

Copyright Statement

Copyright 2021 The Author(s), under exclusive license to Springer Nature 55 Switzerland AG


Socio-technical values, principles, and theories are foundational knowledge for health information professionals. These emphasise that people who work with technology are augmented by it, not subordinate to it. Applying them can contribute to more effective design, development, implementation, management, and use of digital health and information systems. This chapter briefy describes the origins and underlying values of the socio-technical approach. It then discusses theories and key concepts. The second section demonstrates the relevance of sociotechnical design to the health services in general and health information professionals, in particular. Examples from research and case studies are used to demonstrate how this workforce can apply socio-technical values and principles.

Item Details

Item Type:Research Book Chapter
Keywords:design. socio-technical, systems theory, technocentrism, humanism
Research Division:Health Sciences
Research Group:Health services and systems
Research Field:Digital health
Objective Division:Health
Objective Group:Evaluation of health and support services
Objective Field:Social structure and health
UTAS Author:Mather, C (Dr Carey Mather)
UTAS Author:Whetton, S (Dr Sue Whetton)
ID Code:147745
Year Published:2021
Deposited By:Nursing
Deposited On:2021-11-13
Last Modified:2021-12-06

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