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Engaging older clients with exercise physiology software: Focussing on user-prioritised needs


Whetton, S and Visentin, D and Rowe, R and Rolf, D and Johns, S and Grayston, TI and Williams, A, Engaging older clients with exercise physiology software: Focussing on user-prioritised needs, International Journal of Technology and Human Interaction, 17, (4) pp. 1-18. ISSN 1548-3908 (2021) [Refereed Article]

Copyright Statement

Copyright 2021, IGI Global

DOI: doi:10.4018/IJTHI.2021100101


Ensuring access to ongoing exercise programs for older adults with degenerative conditions is a challenge for allied health professionals. E-health technologies can help address this challenge. However, user acceptance is a critical determinant of their effectiveness. This study identified features influencing the willingness of older adults to use exercise software. It focused on user-friendliness, engagement, and user needs. Feedback was gathered via focus groups with thematic analysis used to analyse data. While participants perceived the software as user-friendly and engaging, intention to use the application was strongly influenced by perceptions about whether it met individual needs. While participants agreed that the software did provide a means for meeting their exercise needs, many identified on-the-spot expert support, safety, and social contact as being equally, if not more important than exercise. This study reinforces that well-designed, user-friendly applications will not necessarily engage and motivate users if they do not address user-prioritised needs.

Item Details

Item Type:Refereed Article
Keywords:GUI, older adults, usability, user priorities
Research Division:Health Sciences
Research Group:Health services and systems
Research Field:Digital health
Objective Division:Health
Objective Group:Evaluation of health and support services
Objective Field:Telehealth
UTAS Author:Whetton, S (Dr Sue Whetton)
UTAS Author:Visentin, D (Dr Denis Visentin)
UTAS Author:Rowe, R (Dr Robert Rowe)
UTAS Author:Johns, S (Dr Susan Johns)
UTAS Author:Grayston, TI (Mr Thomas Grayston)
UTAS Author:Williams, A (Associate Professor Andrew Williams)
ID Code:146584
Year Published:2021
Deposited By:Health Sciences
Deposited On:2021-09-14
Last Modified:2021-11-24

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