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An Ecosystem Model to Develop Collaborative Interventions for Inclusive Service Designs and Practices - interim report


Siriwardana, S and Laud, G and Rajaguru, R, An Ecosystem Model to Develop Collaborative Interventions for Inclusive Service Designs and Practices - interim report, Variety New South Wales, Variety Tasmania, & Ernst and Young Australia, Hobart, Tasmania, pp. 1-25. (2021) [Government or Industry Research]

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The interim report based on the Just Like You (JLY) program aims to highlight its strengths, key areas of focus, limitations and the pathways that the program should consider moving forward.

Preliminary findings identify the JLY programís strengths that continue to be critical for its success: the involvement of individuals experiencing disabilities as facilitators, the programís alignment with the school curriculum, and the shared purpose among all stakeholders involved.

The report also identifies key areas of focus in terms of program content, sharing of results with stakeholders, impact measurement, post-program engagement and program scaling.

The programís limitations regarding the resources and tools available to it are discussed as well. Based on the discussion, the report makes the following recommendations:

  • Better collaboration with opinion leaders
  • Facilitating collaborations within the collaboration
  • Improved adaptability of the content
  • Better communication outputs
  • Follow-up resources
  • Better impact measurement tools
  • Provision of a platform
  • Platform related metrics

Item Details

Item Type:Government or Industry Research
Keywords:service inclusion, disability, social acceptance, co-creation
Research Division:Commerce, Management, Tourism and Services
Research Group:Marketing
Research Field:Not-for-profit marketing
Objective Division:Commercial Services and Tourism
Objective Group:Property, business support services and trade
Objective Field:Professional, scientific and technical services
UTAS Author:Siriwardana, S (Mr Sajith Siriwardana)
UTAS Author:Laud, G (Dr Gauri Laud)
UTAS Author:Rajaguru, R (Dr Rajesh Rajaguru)
ID Code:145635
Year Published:2021
Deposited By:TSBE
Deposited On:2021-07-28
Last Modified:2021-07-30

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