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The tourist wall: the case of China visitors in Malaysia

conference contribution
posted on 2023-05-23, 14:58 authored by Long, F, Can Seng OoiCan Seng Ooi
Tourist bubbles reduce tourist anxiety but they also create walls. This exploratory study looks at how Chinese visitors publicly review Malaysia on mafengwo.com and qyer.com. There is conspicuous silence on the discriminatory policies against Chinese Malaysians in those reviews even though manifestations of that policy is omnipresent. Thus, we look at how a Chinese tourist wall is constructed, and how tourist businesses are inadvertently strengthening that wall. We are also suggesting the importance of acknowledging "silence" in our data collection and analysis. This paper aims to facilitate our further understandings in Chinese tourists and the complexity of the host-guest relations in tourism.

History

Publication title

‘Transformations in Uncertain times: Future perfect in tourism, hospitality and events’ - Proceedings of the 31st Council for Australasian University Tourism and Hospitality Education (CAUTHE)

Editors

P Jose, M Sigala, P Whitelaw and I Ye

Pagination

487-489

ISBN

978-0-9945141-5-8

Department/School

School of Social Sciences

Publisher

CAUTHE

Place of publication

Australia

Event title

31st Council for Australasian University Tourism and Hospitality Education

Event Venue

Virtual Conference, Online (Fremantle, Australia)

Date of Event (Start Date)

2021-02-09

Date of Event (End Date)

2021-02-12

Rights statement

Copyright unknown

Repository Status

  • Restricted

Socio-economic Objectives

Socio-cultural issues in tourism

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