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Drivers and barriers for city shopping: Perspectives from retailers and consumers in regional Australia

Citation

Grimmer, L, Drivers and barriers for city shopping: Perspectives from retailers and consumers in regional Australia, Journal of Retailing and Consumer Services ISSN 0969-6989 (In Press) [Refereed Article]


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2021 Elsevier Ltd

Abstract

The decline of retailing in cities is well documented in the international literature, but to date there has been little research in Australia. The objective of this study, conducted in regional Australia, is to examine drivers and barriers for city shopping, and motivations for out-of-town shopping. Surveys were administered to retailers and city shoppers. Qualitative data were analysed using Leximancer to draw out relevant themes and concepts. Responses (n=367) show store variety, customer service, car parking and the overall offering and experience are important drivers of city shopping, whilst expensive parking, empty shops, lack of amenities and store variety are commonly cited barriers.

Item Details

Item Type:Refereed Article
Keywords:retail, city shopping, Launceston, economics, regional Australia
Research Division:Commerce, Management, Tourism and Services
Research Group:Commercial services
Research Field:Retail
Objective Division:Commercial Services and Tourism
Objective Group:Property, business support services and trade
Objective Field:Wholesale and retail trade
UTAS Author:Grimmer, L (Dr Louise Grimmer)
ID Code:143124
Year Published:In Press
Deposited By:TSBE
Deposited On:2021-03-01
Last Modified:2021-09-03
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