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Drivers and barriers for city shopping: Perspectives from retailers and consumers in regional Australia
Citation
Grimmer, L, Drivers and barriers for city shopping: Perspectives from retailers and consumers in regional Australia, Journal of Retailing and Consumer Services, 6 Article 102526. ISSN 0969-6989 (2021) [Refereed Article]
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Copyright Statement
© 2021 Elsevier Ltd
DOI: doi:10.1016/j.jretconser.2021.102526
Abstract
The decline of retailing in cities is well documented in the international literature, but to date there has been little research in Australia. The objective of this study, conducted in regional Australia, is to examine drivers and barriers for city shopping, and motivations for out-of-town shopping. Surveys were administered to retailers and city shoppers. Qualitative data were analysed using Leximancer to draw out relevant themes and concepts. Responses (n = 367) show store variety, customer service, car parking and the overall offering and experience are important drivers of city shopping, whilst expensive parking, empty shops, lack of amenities and store variety are commonly cited barriers.
Item Details
| Item Type: | Refereed Article |
|---|---|
| Keywords: | retail, city shopping, Launceston, economics, regional Australia |
| Research Division: | Commerce, Management, Tourism and Services |
| Research Group: | Commercial services |
| Research Field: | Retail |
| Objective Division: | Commercial Services and Tourism |
| Objective Group: | Property, business support services and trade |
| Objective Field: | Wholesale and retail trade |
| UTAS Author: | Grimmer, L (Dr Louise Grimmer) |
| ID Code: | 143124 |
| Year Published: | 2021 |
| Web of Science® Times Cited: | 7 |
| Deposited By: | TSBE |
| Deposited On: | 2021-03-01 |
| Last Modified: | 2022-08-29 |
| Downloads: | 16 View Download Statistics |
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