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The growth satisfaction in jobs among hospitality employees: the role of transformational leadership, interpersonal communication satisfaction and trust
journal contribution
posted on 2023-05-20, 20:12 authored by Prikshat, V, Rajesh, JI, Rajesh RajaguruRajesh RajaguruLeader follower communication and trust are the key factors that contribute to the employees’ growth satisfaction in job in the hospitality industry. Given the relevance of transformational leadership in the hospitality industry, this study explored whether transformational leadership influenced follower growth satisfaction in job through follower interpersonal communication satisfaction and trust. Data were collected from 159 hotel employees in India. The findings using the SPSS PROCESS macro with bootstrapping and R Package revealed that follower interpersonal communication satisfaction and trust mediate the significant relationship between transformational leadership and follower growth satisfaction in job. The major implications are discussed in this study.
History
Publication title
Journal of Human Resources in Hospitality & TourismVolume
20Pagination
48-74ISSN
1533-2845Department/School
TSBEPublisher
RoutledgePlace of publication
United StatesRights statement
Copyright 2020 Taylor & Francis Group, LLCRepository Status
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