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The influence of online health information on health decisions: a systematic review

journal contribution
posted on 2023-05-20, 20:02 authored by Thapa, DK, Denis VisentinDenis Visentin, Rachel KornhaberRachel Kornhaber, West, S, Cleary, M

Abstract

Objectives

This systematic review assessed the influence of online health information (OHI) search behaviour on health and medical decisions.

Methods

Eligible studies were identified by searching electronic databases PubMed, Scopus, and CINAHL in February 2020 for studies reporting OHI search behaviour and its influence on health decisions. Information was extracted pertaining to either consumers’ (self-reported) perceptions of the influence of OHI on decision-making or the association between online search behaviour and health decision-making.

Results

A total of 3995 articles were screened, with 48 included in the final analysis. The reviewed studies indicated that OHI assisted in making subsequent health related decisions such as asking questions during a consultation, increased professional visits, improved adherence to the advice of a physician, being more compliant with taking medication, and improved self-care.

Conclusion

Consumers largely used OHI to support information provided by their physicians. The strength of the patient-provider relationship was considered important in moderating the potential negative outcomes of OHI.

Practice implications

Health care systems have a unique opportunity to direct OHI search behaviours towards empowering consumers to engage as an informed, active and joint decision-maker in their own health care.

History

Publication title

Patient Education and Counseling

Volume

104

Issue

4

Pagination

770-784

ISSN

0738-3991

Department/School

School of Health Sciences

Publisher

Elsevier Sci Ireland Ltd

Place of publication

Customer Relations Manager, Bay 15, Shannon Industrial Estate Co, Clare, Ireland

Rights statement

© 2020 Elsevier B.V. All rights reserved

Repository Status

  • Restricted

Socio-economic Objectives

Health status (incl. wellbeing)

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