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Non-technical skills for emergency incident management teams: A literature review
Citation
Hayes, P and Bearman, C and Butler, P and Owen, C, Non-technical skills for emergency incident management teams: A literature review, Journal of Contingencies and Crisis Management pp. 1-19. ISSN 0966-0879 (2020) [Refereed Article]
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DOI: doi:10.1111/1468-5973.12341
Abstract
Every year, incident management teams (IMTs) coordinate the response to hundreds of emergency events across Australasia. Larger scale emergencies such as a storms, floods, wildfires, oil spills and chemical explosions can place a lot of pressure on an IMT. Non‐technical skills play a central role in the performance of these teams. This article reviewed the broader non‐technical skills (NTS) literature before focusing on the NTS required for emergency management. It was found that most NTS frameworks share four to five common skill categories, although there were greater differences at the element and behavioural marker level. A variety of issues were identified in the literature that highlight that emergency management is very different from other domains where NTS systems have been developed. The literature on NTS in conjunction with this set of issues was used to develop a proposed NTS framework for emergency IMTs. This framework comprises 7 skill categories (i.e. communication, coordination, cooperation, decision‐making, situation awareness, leadership and coping, stress and fatigue management). The 7 skills can be further delineated into 16 elements and 44 behavioural markers. The framework provides a prototype that can form the basis for further research in this area.
Item Details
Item Type: | Refereed Article |
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Keywords: | emergency management, decision-making, non-technical skills, teams, teamwork |
Research Division: | Education |
Research Group: | Other education |
Research Field: | Other education not elsewhere classified |
Objective Division: | Education and Training |
Objective Group: | Other education and training |
Objective Field: | Other education and training not elsewhere classified |
UTAS Author: | Owen, C (Dr Christine Owen) |
ID Code: | 142094 |
Year Published: | 2020 |
Deposited By: | Politics and International Relations |
Deposited On: | 2020-12-11 |
Last Modified: | 2020-12-11 |
Downloads: | 0 |
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