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Exploring consumer information-security awareness and preparedness of Data-Breach events


Nield, J and Scanlan, J and Roehrer, EL, Exploring consumer information-security awareness and preparedness of Data-Breach events, Library Trends, 68, (4) pp. 611-635. ISSN 0024-2594 (2020) [Refereed Article]

Copyright Statement

2020 The Board of Trustees, University of Illinois

DOI: doi:10.1353/lib.2020.0014


The continuous increase of digital connectivity has improved the capability that businesses have for the collection, manipulation, and distribution of data. Due to shortfalls in security, this capability has resulted in data-breach events being a weekly occurrence globally. Notification of these events is becoming commonplace, in part fueled by notification legislation in many jurisdictions. As of February 2018, mandatory reporting of data breaches came into force in Australia (Australian Notifiable Data Breaches scheme [NDB]), and this was followed by European legislation (GDPR) coming into force in May of the same year. This study aims to establish current levels of information-security awareness within typical consumers in Australia, their awareness of these legislative changes, and their ability to respond to such a notification of their personal information being leaked from a service or system. The research results suggest that consumers had a high level of information-security awareness, yet low awareness of notification legislation. The discussion revealed that expected outcomes primarily drove stakeholder behavior in relation to data-breach and legislation preparedness.

Item Details

Item Type:Refereed Article
Keywords:databreach, information security, consumer awareness, NDB
Research Division:Information and Computing Sciences
Research Group:Library and information studies
Research Field:Human information interaction and retrieval
Objective Division:Expanding Knowledge
Objective Group:Expanding knowledge
Objective Field:Expanding knowledge in the information and computing sciences
UTAS Author:Nield, J (Mr Jonathan Ledur-Nield)
UTAS Author:Scanlan, J (Dr Joel Scanlan)
UTAS Author:Roehrer, EL (Dr Erin Roehrer)
ID Code:141491
Year Published:2020
Web of Science® Times Cited:2
Deposited By:Information and Communication Technology
Deposited On:2020-10-24
Last Modified:2021-09-24

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