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Recommendations for enhancing consumer safe food management behaviour with smartphone technology


Bamgboje-Ayodele, A and Ellis, L and Turner, P, Recommendations for enhancing consumer safe food management behaviour with smartphone technology, Proceedings of ACIS 2019, 9-11 December 2019, Perth, Western Australia, pp. 322-332. (2019) [Refereed Conference Paper]


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Copyright 2019 Bamgboje-Ayodele, Ellis & Turner Creative Commons Licencse: Attribution-NonCommercial 3.0 Australia (CC BY-NC 3.0 AU)

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Addressing consumer food safety risks through transdisciplinary research efforts highlight the importance of leveraging the affordances of smartphone technology. However, existing smartphone apps are limited by having safe food management (SFM) information in silos, gaps in context-based user experience research and insufficient evidence that portrays comprehensive evaluation. This paper reports on a research, which aimed to investigate how the affordances of smartphone technology can be leveraged to enhance the provision of information and facilitate knowledge retention to improve SFM behaviours. The findings produce key recommendations for improving information campaigns that aim to enhance SFM behaviour. It reveals that emerging software design approaches should be leveraged while incorporating context-based design principles in apps for SFM information campaigns. It further reveals that consumers should be prompted with multiple cues to revisit SFM apps for knowledge reinforcement. Finally, it highlights the importance of a consumer-centric approach to the development of SFM information campaigns.

Item Details

Item Type:Refereed Conference Paper
Keywords:food safety, information technology, human behaviour
Research Division:Health Sciences
Research Group:Health services and systems
Research Field:Health informatics and information systems
Objective Division:Information and Communication Services
Objective Group:Other information and communication services
Objective Field:Other information and communication services not elsewhere classified
UTAS Author:Ellis, L (Associate Professor Leonie Ellis)
UTAS Author:Turner, P (Associate Professor Paul Turner)
ID Code:138498
Year Published:2019
Funding Support:Australian Research Council (IH120100021)
Deposited By:Information and Communication Technology
Deposited On:2020-04-09
Last Modified:2020-05-19
Downloads:19 View Download Statistics

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