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Yours defensively: The Role of Organizational Attachment in Shoplifting Prevention


Potdar, B and Guthrie, J and Gnoth, J and Garry, T, Yours defensively: The Role of Organizational Attachment in Shoplifting Prevention, Proceedings of the British Academy of Management Conference 2018 : Driving Productivity in Uncertain and Challenging Times, September 2018, Bristol, United Kingdom, pp. 1-20. ISBN 9780995641310 (2018) [Refereed Conference Paper]

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An office is a physical location where people of the same organization meet and interact with each other. Many organizations provide comfortable workplaces to their employees and motivate them to give their best. However, just comfortable workplaces might not motivate employees to perform their best unless interpersonal justice is merged with it to convince employees that their organization values them. It results in employee organisational attachment. In the context of the supermarkets, this concept is particularly prevalent as shopfloor employees are the main workforce of this industry. Hence, the principal aim of this research paper is to explore whether organizational attachment of shop-floor employees of a supermarket has an impact on their willingness to prevent shoplifting and practice positive organisational citizenship. This paper reviews relevant literature on shoplifting prevention, guardianship, workplace attachment, organizational attachment, and organizational citizenship behaviour. The systematic review of guardianship literature is the strength of this paper as we have reviewed a total of 20 studies from the past. Finally, we propose a conceptual model which suggests that organisational attachment based on interpersonal justice of the supermarket impacts on the willingness of shop-floor employees to prevent shoplifting; this means the employees may demonstrate guardianship that is a good organisational citizenship behaviour.

Item Details

Item Type:Refereed Conference Paper
Keywords:Place attachment; Interpersonal or interactional justice; Organizational citizenship behaviour (OCB); Retail crime prevention; Guardianship; Routine activity theory
Research Division:Commerce, Management, Tourism and Services
Research Group:Marketing
Research Field:Marketing theory
Objective Division:Economic Framework
Objective Group:Management and productivity
Objective Field:Marketing
UTAS Author:Potdar, B (Dr Balkrushna Potdar)
ID Code:137486
Year Published:2018
Deposited By:TSBE
Deposited On:2020-02-17
Last Modified:2022-09-05

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