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Workplace digitalization and work-nonwork satisfaction: The role of spillover social media


Farivar, F and Richardson, J, Workplace digitalization and work-nonwork satisfaction: The role of spillover social media, Behaviour and Information Technology, 40, (8) pp. 747-758. ISSN 0144-929X (2020) [Refereed Article]

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2020 Informa UK Limited, trading as Taylor & Francis Group

DOI: doi:10.1080/0144929X.2020.1723702


Prior research has shown that the use of Information Communication Technology (ICT) outside work hours blurs work and nonwork boundaries, exacerbates work-life conflict, and negatively impacts employees' satisfaction. Conversely, personal ICT-use at work, or cyberloafing, has become an increasing concern among employers given its putative impact on individual and organisational performance. We use the 'dual-lens' of Boundary theory and Set theory to conceptualise employees' work-related ICT-use outside work hours and cyberloafing as a set-theoretic phenomenon reflecting 'spillover social media'. Drawing on a survey of 403 Australian white-collar employees and using a set-theoretic approach (fsQCA), we discuss the following findings. First, spillover social media positively impacts work satisfaction among people who are single and do not have children. Second, spillover social media positively contributes to nonwork satisfaction among married male participants who do not have children. Third, that parents only reported nonwork satisfaction if they did not engage in spillover social media.

Item Details

Item Type:Refereed Article
Keywords:spillover social media, cyberloafing, demographic features, work satisfaction, nonwork satisfaction
Research Division:Information and Computing Sciences
Research Group:Library and information studies
Research Field:Human information interaction and retrieval
Objective Division:Economic Framework
Objective Group:Management and productivity
Objective Field:Management
UTAS Author:Farivar, F (Dr Farveh Farivar)
ID Code:136996
Year Published:2020
Web of Science® Times Cited:13
Deposited By:TSBE
Deposited On:2020-01-27
Last Modified:2022-08-30

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