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Digitally Empowered Workers and Authentic Leaders: The Capabilities Required for Digital Services
Citation
Crawford, J and Butler-Henderson, K, Digitally Empowered Workers and Authentic Leaders: The Capabilities Required for Digital Services, Leadership, Management, and Adoption Techniques for Digital Service Innovation, IGI Global, K Sandhu (ed), Hershey, Pennsylvania, pp. 103-124. ISBN 9781799827993 (2020) [Research Book Chapter]
Copyright Statement
Copyright 2020 IGI Global
DOI: doi:10.4018/978-1-7998-2799-3.ch006
Abstract
The digital era has catalyzed the contemporary workforce and workplace. Employees are now required to develop skills that may be outdated in a matter of years, and be consciously aware that their society is evolving rapidly. This Chapter conceptualizes the characteristics of a digitally empowered worker to encompass awareness, creativity, agility, and a positive learning orientation. In doing so, the authors consider the way in which an authentic leader and authentic follower may influence the development of the digitally empowered. Authors present a model and its impact on digital innovation and digital productivity.
Item Details
Item Type: | Research Book Chapter |
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Keywords: | digital literacy, digital fluency, digital, digital empowerment, authentic leadership, leadership, digital services |
Research Division: | Education |
Research Group: | Curriculum and pedagogy |
Research Field: | Economics, business and management curriculum and pedagogy |
Objective Division: | Expanding Knowledge |
Objective Group: | Expanding knowledge |
Objective Field: | Expanding knowledge in commerce, management, tourism and services |
UTAS Author: | Crawford, J (Dr Joseph Crawford) |
UTAS Author: | Butler-Henderson, K (Associate Professor Kerryn Butler-Henderson) |
ID Code: | 136867 |
Year Published: | 2020 |
Deposited By: | Tasmanian Institute of Learning & Teaching |
Deposited On: | 2020-01-21 |
Last Modified: | 2020-04-06 |
Downloads: | 0 |
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