Crameri, KA and Maher, L and Van Dam, PJ and Prior, S, Personal electronic healthcare records: What influences consumers to engage with their clinical data online? A literature review, Health Information Management Article Epub ahead of print. ISSN 1322-4913 (2020) [Refereed Article]
Copyright 2020 the author/s
Background: Online electronic records such as patient portals and personally controlled electronic health records (PEHRs) have been widely viewed as a key component to modernising the delivery of healthcare but the uptake of such systems has been slow.
Objective: The purpose of this literature review was to determine what influences consumers to engage and interact with their clinical data online.
Method: A scoping literature review following PRISMA guidelines was completed. Electronic patient record research published between January 2009 and December 2018 was included. Following screening and full-text reviews, a total of 64 records were included in this review.
Results: Three key areas of influence on consumer engagement with their clinical data online emerged: demographic factors affecting consumer interaction with PEHRs; consumers’ perceived benefits and detriments of PEHR use; and the influence of PEHR use on consumer empowerment and responsibility.
Discussion: Consumer motivation and readiness for engaging with their clinical data online and their long-term ongoing use of these systems requires further exploration.
Conclusion: As worldwide rates of consumer interactions with individual online clinical data remain low, what influences consumer engagement with a PEHR remains unknown. Further research into the consumer perspective of, and interaction with, a PEHR, needs to be undertaken to determine if factors such as frequent usage of the system by consumers leads to improved clinical outcomes.
|Item Type:||Refereed Article|
|Keywords:||consumer health information, e-health, electronic health records, healthcare, health information management, personal health records|
|Research Division:||Health Sciences|
|Research Group:||Health services and systems|
|Research Field:||Health informatics and information systems|
|Objective Group:||Evaluation of health and support services|
|Objective Field:||Evaluation of health and support services not elsewhere classified|
|UTAS Author:||Crameri, KA (Mrs Kellie-Anne Crameri)|
|UTAS Author:||Maher, L (Dr Lynne Maher)|
|UTAS Author:||Van Dam, PJ (Dr Pieter Van Dam)|
|UTAS Author:||Prior, S (Dr Sarah Prior)|
|Web of Science® Times Cited:||3|
Repository Staff Only: item control page