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Lean thinking in leisure: continuously improving event volunteering and management


Hawkins, CJ and Bonney, MS, Lean thinking in leisure: continuously improving event volunteering and management, Annals of Leisure Research, 22, (3) pp. 362-372. ISSN 2159-6816 (2019) [Refereed Article]

Copyright Statement

2019 Australia and New Zealand Association of Leisure Studies

DOI: doi:10.1080/11745398.2019.1568267


The events industry is facing rapid societal change. Issues such as professionalization of the industry, competing funding streams, a crowded market, and decreasing access to volunteer labour are creating an environment of need for solutions. This paper proposes the application of lean thinking as a platform for simplification and continuous improvement in the event industry as a case example of potential broader relevance to the leisure industry. It scopes the event industry context, discusses the concept of lean, and proposes the testing of lean as a philosophy and methodology to assist event organizers and their volunteers navigate the changing event industry context. This paper also examines the potential benefits of lean to time poor volunteers to maximize the value of their participation.

Item Details

Item Type:Refereed Article
Keywords:leisure, leisure management, events, volunteering, lean production, lean thinking, lean management, event management
Research Division:Commerce, Management, Tourism and Services
Research Group:Strategy, management and organisational behaviour
Research Field:Organisational behaviour
Objective Division:Expanding Knowledge
Objective Group:Expanding knowledge
Objective Field:Expanding knowledge in commerce, management, tourism and services
UTAS Author:Hawkins, CJ (Dr Clayton Hawkins)
ID Code:136170
Year Published:2019
Web of Science® Times Cited:1
Deposited By:Office of the School of Social Sciences
Deposited On:2019-12-04
Last Modified:2020-04-28

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