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Using discrete-event simulation to explore the impact of user behaviours on the effectiveness of a terminal appointment system
conference contribution
posted on 2023-05-23, 14:20 authored by Mihai Neagoe, Mohammad Sadegh Taskhiri, Paul TurnerPaul Turner, Hvolby, H-HThis paper analyses driver behaviours through a discrete event simulation model of a bulk cargo marine terminal. Specifically, punctuality and the proportion of appointed arrivals are examined for their impacts on truck flows and turnaround times at the terminal. Using empirical data from an Australian wood chip export marine terminal the simulation provides useful insights into the terminal’s contemporary experience with respect to truck congestion. The simulation results indicate that the proportion of appointed arrivals, used as a proxy for the appointment system use, can improve truck turnaround times primarily in the earlier stages of adoption. Greater truck arrival punctuality can also improve the effectiveness of the appointment system particularly as the system's adoption increases. Shifting the focus from enforcing punctuality towards ensuring use of the system, primarily in the early stages of system adoption, appears to deliver greater benefits for both terminal operators and transporters. Based on this work the terminal operator is now moving rapidly to procure and implement an electronic appointment system as part of its initiatives to mitigate truck congestion at the terminal.
History
Publication title
Proceedings of the 33rd annual European Simulation and Modelling ConferenceEditors
P Fuster-Parra, O Valero SierraPagination
279-283Department/School
School of Information and Communication TechnologyPublisher
European Simulation SocietyPlace of publication
Ghent, BelgiumEvent title
The 33rd annual European Simulation and Modelling ConferenceEvent Venue
Palma de Mallorca, SpainDate of Event (Start Date)
2019-10-28Date of Event (End Date)
2019-10-30Rights statement
Copyright 2019 EUROSIS-ETIRepository Status
- Restricted