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Design of a consumer mobile health app for heart failure: findings from the nurse-led co-design of Care4myHeart

Citation

Woods, L and Duff, J and Roehrer, E and Walker, K and Cummings, E, Design of a consumer mobile health app for heart failure: findings from the nurse-led co-design of Care4myHeart, JMIR Nursing, 2, (1) Article e14633. ISSN 2562-7600 (2019) [Refereed Article]


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Copyright Statement

Copyright 2019 Leanna Woods, Jed Duff, Erin Roehrer, Kim Walker, Elizabeth Cummings. Licensed under Creative Commons Attribution 4.0 International (CC BY 4.0) https://creativecommons.org/licenses/by/4.0/

DOI: doi:10.2196/14633

Abstract

Background: Consumer health care technology shows potential to improve outcomes for community-dwelling persons with chronic conditions, yet health app quality varies considerably. In partnership with patients and family caregivers, hospital clinicians developed Care4myHeart, a mobile health (mHealth) app for heart failure (HF) self-management.

Objective: The aim of this paper was to report the outcomes of the nurse-led design process in the form of the features and functions of the developed app, Care4myHeart.

Methods: Seven patients, four family caregivers, and seven multidisciplinary hospital clinicians collaborated in a design thinking process of innovation. The co-design process, involving interviews, design workshops, and prototype feedback sessions, incorporated the lived experience of stakeholders and evidence-based literature in a design that would be relevant and developed with rigor.

Results: The home screen displays the priority HF self-management components with a reminder summary, general information on the condition, and a settings tab. The health management section allows patients to list health care team memberís contact details, schedule medical appointments, and store documents. The My Plan section contains nine important self-management components with a combination of information and advice pages, graphical representation of patient data, feedback, and more. The greatest strength of the co-design process to achieve the design outcomes was the involvement of local patients, family caregivers, and clinicians. Moreover, incorporating the literature, guidelines, and current practices into the design strengthened the relevance of the app to the health care context. However, the strength of context specificity is also a limitation to portability, and the final design is limited to the stakeholders involved in its development.

Conclusions: We recommend health app development teams strategically incorporate relevant stakeholders and literature to design mHealth solutions that are rigorously designed from a solid evidence base and are relevant to those who will use or recommend their use.

Item Details

Item Type:Refereed Article
Keywords:heart failure, mobile health (mHealth), mobile apps, self-management, mobile phone, patient involvement
Research Division:Medical and Health Sciences
Research Group:Nursing
Research Field:Nursing not elsewhere classified
Objective Division:Health
Objective Group:Health and Support Services
Objective Field:Palliative Care
UTAS Author:Woods, L (Mrs Leanna Woods)
UTAS Author:Duff, J (Dr Jed Duff)
UTAS Author:Roehrer, E (Dr Erin Roehrer)
UTAS Author:Walker, K (Professor Kim Walker)
UTAS Author:Cummings, E (Associate Professor Liz Cummings)
ID Code:135053
Year Published:2019
Deposited By:Office of the School of Health Sciences
Deposited On:2019-09-25
Last Modified:2019-12-10
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