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Factors influencing healthcare professionals' perception towards EHR/EMR systems in Gulf Cooperation Council Countries: a systematic review


Alanazi, B and Butler-Henderson, K and Alanazi, M, Factors influencing healthcare professionals' perception towards EHR/EMR systems in Gulf Cooperation Council Countries: a systematic review, Oman Medical Journal, 35, (6) ISSN 1999-768X (2020) [Refereed Article]

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Copyright Statement

Oman Medical Journal (OMJ) 2021. This open access article is distributed under the terms of the Creative Commons Attribution-Non Commercial License (CC-BY-NC), permitting non-commercial use, distribution and reproduction in any medium, provided the original work is properly

DOI: doi:10.5001/omj.2020.85


Electronic health and medical records are widely adopted in many healthcare settings worldwide to improve the quality of care. Users' perception is a significant factor influencing the successful implementation and use of e-health technologies. This systematic review aimed to identify factors influencing the perceptions of healthcare professionals towards the adoption and use of electronic health and medical record systems to improve the quality of healthcare services in the countries of the Gulf Cooperation Council. We identified primary studies evaluating healthcare professionals' perception towards electronic health records and/or electronic medical records in the Gulf region. Seven electronic databases, including Medline, CINAHL, Informit Health Collection, Science Direct, ProQuest, PubMed, and Scopus were used to search for the relevant articles published between January 2007 and December 2016. Thirteen articles met the inclusion criteria and were included in this systematic review. Both individual and system-related factors were found to positively or negatively influence healthcare providers' perceptions towards the systems. Understanding the impact of healthcare professionals' perception of health information technology is important for policymakers involved in the implementation programs to ensure their success. Future studies should evaluate other individual characteristics such as age, gender, and profession of the healthcare providers on their perceptions towards e-health technologies.

Item Details

Item Type:Refereed Article
Keywords:Electronic Health Records, medical Informatics, perception, quality of health care
Research Division:Health Sciences
Research Group:Health services and systems
Research Field:Health informatics and information systems
Objective Division:Health
Objective Group:Evaluation of health and support services
Objective Field:Evaluation of health and support services not elsewhere classified
UTAS Author:Alanazi, B (Mr Bander Alanazi)
UTAS Author:Butler-Henderson, K (Associate Professor Kerryn Butler-Henderson)
UTAS Author:Alanazi, M (Dr Mohammed Alanazi)
ID Code:134938
Year Published:2020
Deposited By:Office of the School of Health Sciences
Deposited On:2019-09-14
Last Modified:2021-11-15
Downloads:14 View Download Statistics

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