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Promoting participatory health: connecting nurses and consumers at point of care to enhance safety and quality in Australia

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journal contribution
posted on 2023-05-20, 06:14 authored by Carey MatherCarey Mather, Elizabeth CummingsElizabeth Cummings
Recent research involving representatives from nursing professional organisations found a lack of governance regarding access and use of mobile technology has led to the maintenance of outdated safety and quality strategies. Current organisational policies and guidelines preclude nurses from aligning with the Australian National Safety and Quality in Health Service Standards. Continuance of the mobile technology paradox,where there is theinability of nurses to access and use mobile technology at point of care, hinders the promotion of positive two-way communication between consumers and nurses as the lack of connectivity impedes opportunities for nurses to partner with consumers to promote participation in their own healthcare, develop mutuality of understanding, and improve health and ehealth literacy. Legitimisation ofthe use of mobile technology at point of care is necessaryto supportmeeting consumer expectations, improve the consumer experience and promote participatory health, while contributing to delivery ofcontemporaryhealthcare.

History

Publication title

Studies in Health Technology and Informatics

Volume

266

Pagination

115-120

ISSN

0926-9630

Department/School

School of Nursing

Publisher

IOS Press

Place of publication

Netherlands

Rights statement

© 2019 The authors and IOS Press. This article is published online with Open Access by IOS Press and distributed under the terms of the Creative Commons Attribution Non-Commercial License 4.0 (CC BY-NC 4.0).

Repository Status

  • Open

Socio-economic Objectives

Health policy evaluation; Nursing; Expanding knowledge in the environmental sciences

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