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Promoting participatory health: connecting nurses and consumers at point of care to enhance safety and quality in Australia
Citation
Mather, C and Cummings, E, Promoting participatory health: connecting nurses and consumers at point of care to enhance safety and quality in Australia, Studies in Health Technology and Informatics, 266 pp. 115-120. ISSN 0926-9630 (2019) [Refereed Article]
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Copyright Statement
© 2019 The authors and IOS Press. This article is published online with Open Access by IOS Press and distributed under the terms of the Creative Commons Attribution Non-Commercial License 4.0 (CC BY-NC 4.0).
Abstract
Recent research involving representatives from nursing professional organisations found a lack of governance regarding access and use of mobile technology has led to the maintenance of outdated safety and quality strategies. Current organisational policies and guidelines preclude nurses from aligning with the Australian National Safety and Quality in Health Service Standards. Continuance of the mobile technology paradox,where there is theinability of nurses to access and use mobile technology at point of care, hinders the promotion of positive two-way communication between consumers and nurses as the lack of connectivity impedes opportunities for nurses to partner with consumers to promote participation in their own healthcare, develop mutuality of understanding, and improve health and ehealth literacy. Legitimisation ofthe use of mobile technology at point of care is necessaryto supportmeeting consumer expectations, improve the consumer experience and promote participatory health, while contributing to delivery ofcontemporaryhealthcare.
Item Details
| Item Type: | Refereed Article |
|---|---|
| Keywords: | consumers, health literacy, mobile technology, nurses, participatory health, quality, safety |
| Research Division: | Health Sciences |
| Research Group: | Nursing |
| Research Field: | Nursing not elsewhere classified |
| Objective Division: | Health |
| Objective Group: | Evaluation of health and support services |
| Objective Field: | Health policy evaluation |
| UTAS Author: | Mather, C (Dr Carey Mather) |
| UTAS Author: | Cummings, E (Associate Professor Liz Cummings) |
| ID Code: | 134392 |
| Year Published: | 2019 |
| Deposited By: | Nursing |
| Deposited On: | 2019-08-11 |
| Last Modified: | 2020-03-17 |
| Downloads: | 34 View Download Statistics |
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