eCite Digital Repository
An empirical analysis of the critical selection criteria of liner operators: The perspective of freight forwarders
Citation
Fanam, PD and Nguyen, H-O and Cahoon, S, An empirical analysis of the critical selection criteria of liner operators: The perspective of freight forwarders, International Journal of Shipping and Transport Logistics, 10, (5-6) pp. 567-586. ISSN 1756-6517 (2018) [Refereed Article]
Copyright Statement
Copyright 2018 Inderscience Enterprises Ltd.
DOI: doi:10.1504/IJSTL.2018.095222
Abstract
This empirical paper identifies the critical factors influencing ocean container carriers' selection and examines the impact of the influential factors on the competitiveness of ocean carriers from the freight forwarders' perspectives. Data for the study was collected from 105 freight forwarding organisations. The significant factors influencing the competitiveness of ocean carriers were identified using structural equation modelling. Results indicated that the factors affecting the competitiveness of ocean carriers are schedule reliability, document accuracy, service quality, freight rate, door-to-door service and environment. This paper also proposes a model that shows the direct effects of the influential factors on the competitiveness of the ocean carriers. The model validates the competitiveness of ocean carriers from the freight forwarders' perspective. The understanding of these factors is paramount to the liner shipping companies because it shall enable the liner shipping companies to formulate relevant strategies to attract freight forwarders in patronising their shipping services.
Item Details
Item Type: | Refereed Article |
---|---|
Keywords: | competitiveness; ocean container carriers; freight forwarders; influential factors; liner shipping; schedule reliability; document accuracy; service quality; freight rate; door-to-door service; environment; transport logistics; perspective |
Research Division: | Commerce, Management, Tourism and Services |
Research Group: | Transportation, logistics and supply chains |
Research Field: | Transportation, logistics and supply chains not elsewhere classified |
Objective Division: | Transport |
Objective Group: | Water transport |
Objective Field: | Water transport not elsewhere classified |
UTAS Author: | Fanam, PD (Dr Peter Fanam) |
UTAS Author: | Nguyen, H-O (Associate Professor Oanh Nguyen) |
UTAS Author: | Cahoon, S (Professor Stephen Cahoon) |
ID Code: | 131126 |
Year Published: | 2018 |
Deposited By: | Maritime and Logistics Management |
Deposited On: | 2019-03-04 |
Last Modified: | 2019-06-20 |
Downloads: | 1 View Download Statistics |
Repository Staff Only: item control page