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Trust, engagement, information and social licence: insights from New Zealand


Edwards, P and Fleming, A and Lacey, J and Lester, L and Pinkard, L and Ruckstuhl, K and Bezuidenhout, C and Payn, T and Bayne, K and Williams, T, Trust, engagement, information and social licence: insights from New Zealand, Environmental Research Letters, 14, (2) pp. 1-9. ISSN 1748-9326 (2019) [Refereed Article]

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2018 The Author(s). Licensed under Creative Commons Attribution 3.0 Unported (CC BY 3.0)

DOI: doi:10.1088/1748-9326/aaf33c


This research examines trust at the government, industry, community nexus, as mediated by media, and its effect on social licence (SLO). We attempted to understand levels and importance of trust in New Zealand's natural resource sectors by examining ways of building, maintaining and assessing public trust in a post-truth society. We surveyed 128 New Zealand public and held a stakeholder forum about perceptions of trust in relation to natural resource sectors. The results provide indications of novel advances around trust and trustworthiness. Honesty was highlighted as the top influencer of trustworthiness and trust, and dishonesty as the top influencer of distrust. In contrast to other literature, we find a nuanced understanding of trust among respondents in relation to the media ‒ respondents distrusted actors cited in media more than the media outlet or platform itself. Further, our findings suggest there is no discernible change in trust levels in the post-truth era, in this context.

Item Details

Item Type:Refereed Article
Keywords:natural resources, social licence to operate, trust, trustworthiness, honesty, dishonesty
Research Division:Language, Communication and Culture
Research Group:Communication and media studies
Research Field:Media studies
Objective Division:Culture and Society
Objective Group:Communication
Objective Field:Communication not elsewhere classified
UTAS Author:Fleming, A (Dr Aysha Fleming)
UTAS Author:Lester, L (Professor Libby Lester)
ID Code:130454
Year Published:2019
Web of Science® Times Cited:19
Deposited By:Office of the School of Social Sciences
Deposited On:2019-01-25
Last Modified:2021-03-04
Downloads:52 View Download Statistics

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