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“A lot more customers”: Why hundreds of businesses are ditching surcharges: interview with Matthew Elmas

Citation

Grimmer, L, 'A lot more customers': Why hundreds of businesses are ditching surcharges: interview with Matthew Elmas, SmartCompany, Private Media Pty Ltd., Melbourne, 2 October 2018 (2018) [Media Interview]


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Official URL: https://www.smartcompany.com.au/industries/retail/...

Abstract

Earlier this year William Xia, owner of Sourdough Cafe in Sydney, decided to do away with surcharges and minimum spend rules for card payments.

Item Details

Item Type:Media Interview
Keywords:retail, payments, surcharges
Research Division:Commerce, Management, Tourism and Services
Research Group:Marketing
Research Field:Marketing Communications
Objective Division:Commercial Services and Tourism
Objective Group:Property, Business Support Services and Trade
Objective Field:Wholesale and Retail Trade
UTAS Author:Grimmer, L (Dr Louise Grimmer)
ID Code:128613
Year Published:2018
Deposited By:TSBE
Deposited On:2018-10-02
Last Modified:2018-10-03
Downloads:0

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