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Mastering the art of collaboration: Supporting family caregivers of mental health patients by service providers in Iran


Akbari, M and Alavi, M and Maghsoudi, J and Irajpour, A and Lopez, V and Cleary, M, Mastering the art of collaboration: Supporting family caregivers of mental health patients by service providers in Iran, Administration and Policy in Mental Health and Mental Health Services Research, 46 pp. 54-61. ISSN 0894-587X (2019) [Refereed Article]

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Copyright 2018 Springer Science+Business Media, LLC, part of Springer Nature

DOI: doi:10.1007/s10488-018-0893-7


Responsive support systems, designed and promoted by policy makers, are critical in supporting family caregivers. The purpose of this study was to explore viewpoints of service providers in supporting family caregivers of mental health patients in Iran. In this qualitative study, a purposive sample of 29 service providers and policy makers consented to participate in semi-structured interviews. Data were analyzed through qualitative content analysis and three main categories and seven sub-categories were identified. The main categories were: interpersonal collaboration, intra-organization collaboration and inter-sectorial collaboration. A common theme in this study was that service providers play a key role in coordinating responsive support services for Iranian family caregivers of mental health patients across all levels. The increasing complexity of the health care system and resource limitations have created complex problems, which require the use of participatory approaches by the various specialties, disciplines and departments to provide complementary services and mutual support. This approach is the best way of ensuring that service users receive the most relevant services from the right service providers in the right place as and when needed.

Item Details

Item Type:Refereed Article
Keywords:responsive support system, family caregivers, mental health disorders, qualitative, Iran
Research Division:Health Sciences
Research Group:Health services and systems
Research Field:Mental health services
Objective Division:Health
Objective Group:Public health (excl. specific population health)
Objective Field:Mental health
UTAS Author:Cleary, M (Professor Michelle Cleary)
ID Code:128110
Year Published:2019
Web of Science® Times Cited:10
Deposited By:Health Sciences
Deposited On:2018-09-03
Last Modified:2019-03-15

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