Curnin, S, Collaboration in disasters: A cultural challenge for the utilities sector, Utilities Policy, 54 pp. 78-85. ISSN 0957-1787 (2018) [Refereed Article]
Copyright 2018 Elsevier Ltd.
Understanding the interdependency of organizations in a disaster is necessary to facilitate collaboration. Interdependencies in the utilities sector have traditionally focused upon the technical aspects of these dependencies. This research used empirical research methods that included an observational study of utility stakeholders during a real-time disaster. The study investigated the cultural challenges associated with the socio-cultural interdependencies that stakeholders from the utilities sector encountered when working in emergency management. Participants identified that a lack of legitimacy and trust created barriers to collaboration. The paper concludes with recommendations for the industry to address the potential cultural barriers encountered in a disaster.
|Item Type:||Refereed Article|
|Keywords:||emergency management, collaboration, swift trust, disaster|
|Research Division:||Human Society|
|Research Group:||Policy and administration|
|Research Field:||Public administration|
|Objective Division:||Expanding Knowledge|
|Objective Group:||Expanding knowledge|
|Objective Field:||Expanding knowledge in human society|
|UTAS Author:||Curnin, S (Associate Professor Steven Curnin)|
|Web of Science® Times Cited:||7|
|Deposited By:||Office of the School of Social Sciences|
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