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Scoping review of claimants’ experiences within Australian workers’ compensation systems


Dean, A-M and Matthewson, M and Buultjens, M and Murphy, G, Scoping review of claimants' experiences within Australian workers' compensation systems, Australian Health Review pp. 1-9. ISSN 0156-5788 (2018) [Refereed Article]

Copyright Statement

Copyright The Authors 2018

DOI: doi:10.1071/AH17244


Objective: The aim of this scoping review was to map the literature on the lived experiences of injured workers in Australia in order to better understand the factors that inhibit the transition back to work and improved health. The ultimate aim of the study was to identify areas for further research into workers’ compensation systems and practices that are associated with improved occupational rehabilitation outcomes.

Methods: PubMed, ProQuest, Embase and Cumulative Index to Nursing and Allied Health Literature (CINAHL) were searched for eligible articles published in English in peer-reviewed journals from 2001 to 2017. Narrative data synthesis was used to analyse the data collected from included articles.

Results: Twelve articles examining injured workers’ experiences within Australian workers’ compensation systems were identified. Injured workers reported similar experiences across states and territories in Australia. Four common themes and three subthemes were noted, namely: (1) relationships and interactions; (2) injured workers’ perceptions (subthemes: mental health effects, social effects and financial effects); (3) the workers’ compensation process; and (4) independent medical evaluations.

Conclusions: There are common difficulties that injured workers experience within Australian workers’ compensation systems that are reported to impede rehabilitation and return to work. A less harmful, more cooperative approach to worker rehabilitation and compensation is needed.

Item Details

Item Type:Refereed Article
Keywords:health, occupational health, policy workforce
Research Division:Health Sciences
Research Group:Health services and systems
Research Field:Health services and systems not elsewhere classified
Objective Division:Health
Objective Group:Evaluation of health and support services
Objective Field:Evaluation of health and support services not elsewhere classified
UTAS Author:Dean, A-M (Ms Anne-Marie Dean)
UTAS Author:Matthewson, M (Dr Mandy Matthewson)
ID Code:127411
Year Published:2018
Web of Science® Times Cited:1
Deposited By:Psychology
Deposited On:2018-07-26
Last Modified:2019-04-15

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