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Teamwork is an important component of effective emergency management. From time to time teamwork will break down in the complex situations involved in managing emergencies. It is important for people who have operational oversight of these teams to be able to detect breakdowns quickly and effectively. However, there is typically little guidance within many agencies about how best to do this. This paper reviews the literature on team monitoring by observers in emergency management and related domains and identifies four key approaches to monitoring teams: 1) coordination, cooperation and task-related communication; 2) information flow; 3) linguistic analysis; 4) team outputs. These methods provide a number of different options that agencies involved in emergency management can use as the basis for developing enhanced operational oversight of teams.

Item Type:	Refereed Article
Keywords:	emergency management, teamwork, monitoring, wildfire, response, safety
Research Division:	Psychology
Research Group:	Applied and developmental psychology
Research Field:	Industrial and organisational psychology (incl. human factors)
Objective Division:	Law, Politics and Community Services
Objective Group:	Government and politics
Objective Field:	Government and politics not elsewhere classified
UTAS Author:	Brooks, BP (Associate Professor Benjamin Brooks)
UTAS Author:	Owen, C (Dr Christine Owen)
UTAS Author:	Curnin, S (Dr Steven Curnin)
ID Code:	127066
Year Published:	2018
Deposited By:	Seafaring
Deposited On:	2018-07-09
Last Modified:	2019-12-03
Downloads:	62 View Download Statistics