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Emotional labour demands in enabling education: A qualitative exploration of the unique challenges and protective factors
Citation
Crawford, N and Olds, A and Lisciandro, J and Jaceglav, M and Westacott, M and Osenieks, LM, Emotional labour demands in enabling education: A qualitative exploration of the unique challenges and protective factors, Student Success, 9, (1) pp. 23-33. ISSN 2205-0795 (2018) [Refereed Article]
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Copyright Statement
Copyright 2018 The Authors. Licensed under Creative Commons Attribution 4.0 International (CC BY 4.0) https://creativecommons.org/licenses/by/4.0/
Abstract
Students in enabling programs bring richness, diversity, and complexity to the teaching and learning environment. They are often from under-represented backgrounds, have experienced educational disadvantage or disruption, belong to multiple equity groups, and face academic and non-academic challenges, including mental ill-health. This pilot study explored academic staff experiences in teaching and supporting students in enabling programs. Using a collaborative autoethnographical approach, four members of a multi-institutional research group wrote first-person reflections in response to guiding questions. From generative and reflective discussions, different themes arose. A major theme was the high ‘emotional labour demands’ of teaching a vulnerable cohort, with both positive and negative effects on staff. Other major themes included: the diversity of emotional responses and coping strategies; the complex, sometimes contradictory, role of the enabling educator; the importance of communities of care and support; and the impact of witnessing students’ transformations. Within these themes, the challenges, rewards, and protective factors, which mitigate stress among enabling educators, were identified.
Item Details
| Item Type: | Refereed Article |
|---|---|
| Keywords: | enabling education, preparation, mental health, staff (academic/teacher) perspectives, emotional labour demands, transformation, protective factors |
| Research Division: | Education |
| Research Group: | Other Education |
| Research Field: | Education not elsewhere classified |
| Objective Division: | Education and Training |
| Objective Group: | Other Education and Training |
| Objective Field: | Education and Training not elsewhere classified |
| Author: | Crawford, N (Dr Nicole Crawford) |
| Author: | Osenieks, LM (Ms Lesley Osenieks) |
| ID Code: | 125153 |
| Year Published: | 2018 |
| Web of Science® Times Cited: | 1 |
| Deposited By: | Student Experience |
| Deposited On: | 2018-04-03 |
| Last Modified: | 2018-05-14 |
| Downloads: | 5 View Download Statistics |
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