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The dark side of emotion at work: Emotional manipulation in everyday and work place contexts


Hyde, J and Grieve, R, The dark side of emotion at work: Emotional manipulation in everyday and work place contexts, Personality and Individual Differences, 129 pp. 108-113. ISSN 0191-8869 (2018) [Refereed Article]

Copyright Statement

Crown Copyright 2018 Published by Elsevier Ltd. All rights reserved.

DOI: doi:10.1016/j.paid.2018.03.025


This study investigated whether self-reported willingness to emotionally manipulate (EM) day-to-day and willingness to manipulate at work are related constructs, by analysing the factor structures and relationships of the Trait EM Willingness in General and Work Scale, as well as considering gender effects. Respondents (567 employees; 365 females, 199 males, 3 other) were asked how often they engaged in various manipulative behaviours in day-to-day and work contexts. Exploratory and Confirmatory factor analyses analysed split halves of the responses. Three factors emerged: Work-Related Malicious EM Willingness, General Malicious EM Willingness, and Disingenuousness (items reflecting insincerity and deceit), demonstrating a contextual influence on malicious EM. The three-factor structure fitted the data well and was reliable, however, discriminant validity was not evident as Work-Related and General Malicious EM Willingness were highly correlated. The correlations demonstrate the trait-like consistency of malicious manipulation. The model achieved better fit for the male data, indicating the superiority of items at measuring EM in males. Endorsement of malicious EM at work was higher in males, consistent with the masculine-agentic and feminine-communal traits in social role theory. These findings add to understanding of the dark side of emotion, and reveal another layer of complexity to this problematic work behaviour.

Item Details

Item Type:Refereed Article
Keywords:emotional manipulation, emotional intelligence, dark side of emotion, trait emotional manipulation, workplace
Research Division:Psychology
Research Group:Social and personality psychology
Research Field:Personality and individual differences
Objective Division:Expanding Knowledge
Objective Group:Expanding knowledge
Objective Field:Expanding knowledge in psychology
UTAS Author:Hyde, J (Ms Jane Hyde)
UTAS Author:Grieve, R (Dr Rachel Grieve)
ID Code:124964
Year Published:2018
Web of Science® Times Cited:4
Deposited By:Psychology
Deposited On:2018-03-21
Last Modified:2018-12-12

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