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The development and use of personas in a user-centred mHealth design project


Woods, L and Cummings, E and Duff, J and Walker, K, The development and use of personas in a user-centred mHealth design project, Proceedings of the 29th Australian Conference on Computer-Human Interaction, 28 November - 01 December 2017, Brisbane, Australia, pp. 560-565. ISBN 978-1-4503-5379-3 (2017) [Refereed Conference Paper]

Copyright Statement

Copyright 2017 the Authors

DOI: doi:10.1145/3152771.3156186


Heart failure self-management can be complex and challenging. We are collaborating with healthcare professionals, patients and families to co-design a consumer mHealth application in support of heart failure self-management. Four patient-modelled personas, developed through ethnographic interviews, were used in co-design workshop activities to represent the patient experience and associated health challenges. We explain how persona use benefited patients, the design team and the project lead in terms of efficiency, effectiveness and anonymity, in our commitment to developing a mHealth application which meets the needs of our patients and is clinically relevant.

Item Details

Item Type:Refereed Conference Paper
Keywords:mHealth; persona; user-centred design; hospital; healthcare
Research Division:Health Sciences
Research Group:Health services and systems
Research Field:Health informatics and information systems
Objective Division:Health
Objective Group:Public health (excl. specific population health)
Objective Field:Behaviour and health
UTAS Author:Woods, L (Mrs Leanna Woods)
UTAS Author:Cummings, E (Associate Professor Liz Cummings)
UTAS Author:Duff, J (Dr Jed Duff)
ID Code:124605
Year Published:2017
Deposited By:Health Sciences
Deposited On:2018-02-28
Last Modified:2018-09-13

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