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Improve Health Literacy Responsiveness; Improve Client Outcomes


Bird, ML and Elmer, S and O'Brien, JA, Improve Health Literacy Responsiveness; Improve Client Outcomes, at Australian Physiotherapy Association National Conference Momentum', 7-9 September 2017, Sydney (2017) [Conference Extract]


Background; The developing model of health literacy places a greater emphasis on health care provider responsibility, organisational self- examination, and improving accessibility and equity within the health care environment. Physiotherapists are well placed to support people to understand and use health information; however, skill development in this area is considered a post-graduate competency.

Objective: This presentation will discuss the role that physiotherapists have in providing information to clients in a way that supports a biopsychosocial approach to practice. We have customised a series of workshops for allied health professionals to work with their clients to improve goal setting and client outcomes, based on the OPHELIA approach to health literacy.

Key Practice Points: Strategies for applying health literacy principles to practice, such as using inclusive language, development of written materials like handouts and using teach-back in consultation, can be easily implemented to support client understanding and decision making.

Item Details

Item Type:Conference Extract
Keywords:Health literacy, responsiveness, client outcomes
Research Division:Indigenous Studies
Research Group:Aboriginal and Torres Strait Islander health and wellbeing
Research Field:Aboriginal and Torres Strait Islander public health and wellbeing
Objective Division:Health
Objective Group:Provision of health and support services
Objective Field:Allied health therapies (excl. mental health services)
UTAS Author:Bird, ML (Dr Marie-Louise Bird)
UTAS Author:Elmer, S (Dr Shandell Elmer)
UTAS Author:O'Brien, JA (Dr Jane O'Brien)
ID Code:124419
Year Published:2017
Deposited By:Health Sciences
Deposited On:2018-02-21
Last Modified:2018-04-04

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