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Effects of inter-organizational compatibility on supply chain capabilities: Exploring the mediating role of inter-organizational information systems (IOIS) integration

Citation

Rajaguru, R and Matanda, MJ, Effects of inter-organizational compatibility on supply chain capabilities: Exploring the mediating role of inter-organizational information systems (IOIS) integration, Industrial Marketing Management: The International Journal of Marketing for Industrial and High Tech Firms, 42, (4) pp. 620-632. ISSN 0019-8501 (2013) [Refereed Article]

Copyright Statement

Copyright 2012 Elsevier Inc.

DOI: doi:10.1016/j.indmarman.2012.09.002

Abstract

Growing globalization and environmental uncertainty have increased the challenges managers face in delivering services or products to the customer. Integration of information systems across partnering organizations has become the backbone of supply chain management, as amalgamation facilitates the sharing of information required to enhance organizational flexibility and responsiveness while minimizing risk and inventory costs. Using data from the Australian retailing sectors, this study investigates the mediating role of inter-organizational information system (IOIS) integration on the relationships between inter-organizational compatibility and supply chain capabilities. The results indicate that inter-organizational compatibility of technical, strategic, and cultural inter-organizational dimensions facilitate IOIS integration and supply chain capabilities. To maximize benefits for all chain members, IOIS integration needs to be embedded in the strategies and goals of partnering organizations. Business-to-business and industrial marketing managers need to be aware that IOIS integration processes require support of top managers of the partnering organizations and should be embedded in the organizations' strategic goals.

Item Details

Item Type:Refereed Article
Keywords:Information systems integration, compatibility, supply chain capabilities
Research Division:Commerce, Management, Tourism and Services
Research Group:Marketing
Research Field:Marketing Management (incl. Strategy and Customer Relations)
Objective Division:Information and Communication Services
Objective Group:Other Information and Communication Services
Objective Field:Information and Communication Services not elsewhere classified
Author:Rajaguru, R (Dr Rajesh Rajaguru)
ID Code:124019
Year Published:2013
Web of Science® Times Cited:41
Deposited By:Tasmanian School of Business and Economics
Deposited On:2018-02-06
Last Modified:2018-04-10
Downloads:0

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