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Gaps Between Users and Designers: A Usability Study About a Tablet-Based Application Used on Ship Bridges


Man, Y and Lutzhoft, M and Costa, NA and Lundh, M and MacKinnon, SN, Gaps Between Users and Designers: A Usability Study About a Tablet-Based Application Used on Ship Bridges, Advances in Intelligent Systems and Computing: Proceedings of the AHFE 2017 International Conference on Human Factors in Transportation, 17-21 July 2017, Los Angeles, CA, USA, pp. 213-224. ISBN 9783319604404 (2018) [Refereed Conference Paper]

Copyright Statement

Copyright 2018 Springer International Publishing AG

DOI: doi:10.1007/978-3-319-60441-1_21


In recent years, Information Technology (IT) applications have been developed for the traditional shipping industry aiming at improving safety and efficiency, but the design vision is dominantly technology-centric without much attention being given to the userís actual work experience or needs. A usability study is an approach to uncover the gap between users and designers. Although there is substantial research on usability, the values and usability of the tabletbased applications used on ship bridges have rarely been investigated. In this paper, a tablet-based computer application was developed to provide decision support to river pilots for passing under bridges in the Gothenburg area. Experienced pilots were invited to participate in a simulated navigational environment. By exploring the potential barriers in using such novel applications on a bridge, this study aims to address the human factor concerns for future IT design and developments in the maritime domain.

Item Details

Item Type:Refereed Conference Paper
Keywords:human factors, usability, design, ship navigation, mobile application, human machine interaction
Research Division:Psychology
Research Group:Cognitive and computational psychology
Research Field:Sensory processes, perception and performance
Objective Division:Transport
Objective Group:Water transport
Objective Field:Water safety
UTAS Author:Lutzhoft, M (Professor Margareta Lutzhoft)
ID Code:123313
Year Published:2018
Web of Science® Times Cited:4
Deposited By:Directorate
Deposited On:2018-01-02
Last Modified:2020-06-16

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