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Designing for humans not robots (or vulcans)

Citation

Lueg, CP and Twidale, MB, Designing for humans not robots (or vulcans), Library Trends pp. 1-11. ISSN 0024-2594 (2017) [Refereed Article]


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Copyright 2018 The Board of Trustees, University of Illinois

Abstract

There is growing interest in embodiment in information seeking which we use as an opportunity to reconsider what we as designers of information interfaces aim for. While we have become quite good at developing interfaces that are effective at supporting specific needs or needs that have been rendered specific we are still not good at proving interfaces that reflect a key human characteristic and strength which is being embedded in this world and being curious about it. While this discussion is related to research into serendipity (c.f. Erdelez et al 2016) we stay clear of this body of work since we feel the issue is a broader one: we seem to have got stuck designing interfaces that are more suitable for patient, logical, rational robots (or Vulcans) than for mammals who get tired, bored, exited, irritated, intrigued or distracted, and who even change their minds about what they want to do.

Item Details

Item Type:Refereed Article
Keywords:information behavior, information seeking, human computer interaction, interaction design, serendipity, situatedness, distraction, embodiment
Research Division:Information and Computing Sciences
Research Group:Library and information studies
Research Field:Human information behaviour
Objective Division:Information and Communication Services
Objective Group:Information services
Objective Field:Information services not elsewhere classified
UTAS Author:Lueg, CP (Professor Christopher Lueg)
ID Code:123151
Year Published:2017
Deposited By:Information and Communication Technology
Deposited On:2017-12-19
Last Modified:2019-06-12
Downloads:170 View Download Statistics

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