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Applying Turnerís Three-Process Theory of Power to the study of power relations in a troubled information systems implementation


Ye, MY and de Salas, K and Ollington, N and McKay, J, Applying Turner's Three-Process Theory of Power to the study of power relations in a troubled information systems implementation, Australasian Journal of Information Systems, 21 pp. 1-25. ISSN 1449-8618 (2017) [Refereed Article]

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Copyright 2017 Ye, de Salas, Ollington & McKay. Licensed under Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International (CC BY-NC-ND 4.0)

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DOI: doi:10.3127/ajis.v21i0.1368


This paper explores the nature and exercise of power in an interpretive case study of a troubled information systems (IS) implementation in a university in the Asia Pacific region using Turnerís Three-Process Theory of Power based on Social Identity Theory and SelfCategorisation Theory. The findings demonstrate the value of Turnerís theoretical lens as well as its insufficiency for explaining all power related activities. This research has led to the development of an extended Three-Process Theory of Power by adding the alternative components that emerged from the data in the case study in relation to the nature and exercises of power. Based on the findings, we further recommend specific guidelines for IS theoreticians and practitioners including advice to project managers on a range of key issues. Thus, this paper contributes theorising the sources of power and tactical applications of power in given situations, particularly in IS implementation projects.

Item Details

Item Type:Refereed Article
Keywords:power, power relations, resistance, social identity
Research Division:Information and Computing Sciences
Research Group:Information Systems
Research Field:Information Systems Theory
Objective Division:Expanding Knowledge
Objective Group:Expanding Knowledge
Objective Field:Expanding Knowledge in the Information and Computing Sciences
Author:Ye, MY (Ms Michelle Ye)
Author:de Salas, K (Dr Kristy de Salas)
Author:Ollington, N (Dr Nadia Ollington)
ID Code:122456
Year Published:2017
Deposited By:Education
Deposited On:2017-11-15
Last Modified:2018-01-15
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